Welcome Stranger Publishing
Register for our enewsletter
Issue 47 December 2007

Currency Converter

I Have
Amount
Convert to
 
WIN WIN WIN
Home > Support

Welcome Stranger Publishing ltd Online Privacy Statement

Welcome Stranger Publishing ltd (hereinafter known as WSP) is committed to protecting your privacy. Please read the WSP below.

This WSP Online Privacy Statement applies to data collected by WSP through the majority of its Web sites and services, as well as its offline product services.

Collection of Your Personal Information

In order to access some WSP services, you will be asked to sign in with an e-mail address and password, which we refer to as your credentials. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials that will be used to identify your credentials and associated information.

At some WSP sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your postcode, age, gender, preferences, interests and favourites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, which is used to create a WSP billing account.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with WSP sites and services. We also collect certain standard information that your browser sends to every Web site you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

When you receive newsletters or promotional e-mails from WSP, we may use web beacons, customised links or similar technologies to determine whether the e-mail has been opened and which links you click, in order to provide you with more focused e-mail communications or other information.

In order to offer you a more consistent and personalised experience in your interactions with WSP, information collected through one WSP service may be combined with information obtained through other WSP services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customise certain services to your geographic area.

Use of Your Personal Information

WSP collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to enter the same information repeatedly; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customised to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some WSP services, such as InLondon, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailouts to inform you of other products or services available from WSP and its affiliates.

Personal information collected on WSP sites and services may be stored and processed in the United Kingdom or any other country in which WSP or its affiliates, subsidiaries or agents maintain facilities, and by using a WSP site or service, you consent to any such transfer of information outside your country.

Sharing of Your Personal Information

Except as described in this statement, we will not disclose your personal information outside WSP and its controlled subsidiaries and affiliates without your consent. Some WSP sites allow you to choose to share your personal information with selected WSP partners so that they can contact you about their products, services or offers.

Some WSP services may be co-branded and offered in conjunction with another company. If you register for or use such services, both WSP and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailouts, providing customer support, hosting Web sites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on WSP; (b) protect and defend the rights or property of WSP (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of WSP services or members of the public.

For further information about collection and usage of personal information by services visit our Terms and Conditions page.